SHIPPING & DELIVERY

SHIPPING INFORMATION

All GAME CHANGERS items are made to order. Please allow time for your order to be produced before it ships.

STANDARD PROCESSING TIME

Please allow 2–7 business days for your order to be processed and produced before shipping.

Business days are Monday through Friday and do not include weekends or holidays.

Processing times may be slightly longer during major releases, holidays, sales, or periods of unusually high order volume.

Once your order ships, you will receive an email containing your tracking information.

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NEED YOUR ORDER SOONER?

If you need your order sooner, you can add PRIORITY ORDER to your purchase.

ADD PRIORITY TO YOUR ORDER:
https://gamechanger.la/products/priority

Adding Priority moves your entire order ahead of standard orders in our production queue.

PRIORITY ORDERS INCLUDE:

• Priority processing

• Ships with tracking within approximately 1 business day

• Expedited shipping service

• Your entire order is prioritized, not just one item

Orders placed Friday through Sunday will begin priority processing the following business day. Holidays may affect processing and carrier schedules.

Priority is available for orders containing up to 15 items. For larger orders, please contact us before purchasing Priority.

IMPORTANT

Priority significantly speeds up the processing and shipping service for your order, but it does not guarantee arrival by a specific date.

Once a package has been transferred to the shipping carrier, unexpected carrier delays, severe weather, natural disasters, customs delays, or other circumstances outside of our control may affect the final delivery date.

If you have an important event or deadline, we strongly recommend ordering as early as possible.

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ESTIMATED DELIVERY TIMES

The estimates below begin after your order has completed production and has shipped.

USA — MAINLAND

Processing: 2–7 business days
Estimated Delivery After Shipping: 2–5 business days

ALASKA, HAWAII, PUERTO RICO & GUAM

Processing: 2–7 business days
Estimated Delivery After Shipping: 5–10 business days

CANADA

Processing: 2–7 business days
Estimated Delivery After Shipping: 7–10 business days

INTERNATIONAL

Processing: 2–7 business days
Estimated Delivery After Shipping: 7–28 business days

All delivery times are estimates and may vary depending on the shipping carrier, destination, customs processing, weather, holidays, or other circumstances outside of our control.

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TRACKING INFORMATION

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 1–3 business days for tracking information to begin updating after a shipping label has been created.

A tracking number may initially display messages such as:

"Label Created"
"Pre-Shipment"
"Tracking Information Not Available"

This does not necessarily mean there is an issue with your shipment. Tracking will update once the carrier scans and processes the package.

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MULTIPLE PACKAGES

In some cases, items from the same order may be shipped separately.

If your order is divided into multiple packages, you may receive more than one tracking number.

Receiving one package does not necessarily mean the remainder of your order is missing.

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SHIPPING ADDRESS

Please carefully review your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate shipping address.

GAME CHANGERS is not responsible for packages that are delayed, returned, lost, or delivered incorrectly because an incorrect or incomplete address was provided at checkout.

If you notice an address error after placing your order, please contact us as soon as possible.

Address changes cannot be guaranteed once an order has entered production or has shipped.

PRIORITY ORDERS

Please make especially sure that your order information and shipping address are correct before purchasing Priority.

Because Priority orders begin processing very quickly, we may not be able to make changes once Priority processing has begun.

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INTERNATIONAL SHIPPING & CUSTOMS

We offer international shipping to many destinations worldwide.

International customers are responsible for any applicable:

• Customs duties

• Import taxes

• Brokerage fees

• VAT

• Other charges assessed by the destination country

These charges are determined by your country's customs authorities and are not included in your purchase from GAME CHANGERS unless specifically stated at checkout.

GAME CHANGERS is not responsible for delays caused by customs inspections or clearance.

Refusing to pay customs or import charges does not automatically qualify an order for a refund.

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SHIPPING DELAYS

Delivery dates provided by GAME CHANGERS or a shipping carrier are estimates unless specifically stated otherwise.

Once an order has been transferred to the carrier, certain circumstances may be outside of our control, including:

• Carrier delays

• Severe weather

• Natural disasters

• Customs delays

• Transportation disruptions

• Incorrect or incomplete addresses

• Holiday shipping volume

• Other unexpected carrier-related circumstances

We will always do our best to assist if there is an issue with your shipment.

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PACKAGES MARKED DELIVERED

If tracking shows that your package was delivered but you cannot locate it, please:

1. Check around your property and delivery area.

2. Check with household members.

3. Check with neighbors or your building's mailroom/front desk.

4. Allow up to 24 hours, as some carriers may scan packages shortly before final delivery.

5. Contact the shipping carrier directly if the package still cannot be located.

Once tracking confirms successful delivery to the shipping address provided at checkout, GAME CHANGERS is not responsible for theft, loss, or misplacement occurring after delivery.

However, our customer service team will provide reasonable assistance when possible.

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LOST PACKAGES

If tracking indicates that your package may have been lost while in transit, please contact us.

We may need to open an investigation with the shipping carrier before determining the appropriate resolution.

Please understand that carrier investigations may require additional processing time.

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QUESTIONS ABOUT YOUR ORDER?

If you have questions regarding shipping or delivery, contact us at:

contact@gamechanger.la

Please include your order number so our team can assist you as quickly as possible.

NEED IT SOONER?

Add PRIORITY ORDER here:

https://gamechanger.la/products/priority

Machine wash: cold (max 30C or 90F); Do not bleach. Tumble dry: low heat; Iron, steam or dry: low heat; Do not dryclean.